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RETURN POLICY

We hope everyone is happy with what they have order. If you are not completely satisfied, please read the policy below for more information on your order. If you need more details, you can always contact us. * Unless stated, otherwise you have 7 days after order received to contact seller regarding an exchange or refund. *

REFUND
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A full refund with return shipping cost credit will be issue if the item order is defective/damaged/materially different. * If the item is materially different, item(s) sent back must be in its original condition in order to receive a full refund. * If item becomes defected after 7 days, most electronic items should come with manufacture warranty. Buyer should then file a warranty claim thru the manufacturer. ** If the item(s) return is not defective/damaged but is in its original shipped condition then only shipping will be charge.** If the item(s) return is not defective/damaged/materially different and is not in its original condition a restocking fee of 12% plus all shipment fee will be charge. *** For sold as Used/Open/As Is and not materially different or defective item, return are not accepted. ***

EXCHANGE
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If the item(s) is defective/damaged/materially different, an exchange for the correct item can be request in within 12 business days after order receive. Upon availability, it will be ship immediately. * If item is materially different, it must be return in its original condition. * Return shipping label or return shipping credit will be available to buyer.

CANCEL ORDER
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If order was cancel before shipped, you will not be charge anything. * For order cancel after shipped, then buyer must return the item first before refund get issue. The shipping cost for the order will not be refund unless the amount is less than $3.* All refund will be process after seller confirms the return.



INTERNATIONAL ORDERS

Estimate Ship Time (ship time varies by destination, for some countries have more direct daily international flights arrival then others)

For Domestic

* First Class Mail 3-7 Business Days
* UPS Ground 2-5 Business Days
* Parcel Post 3-7 Business Days
* Priority Mail 2-3 Business Days
* Express Mail 1-3 Business Days



For International

* First Class International 3-6 weeks
* UPS Standard To Canada 5-12 Business Days
* Priority Mail International 6-11 Business Days
* Express Mail International 3-6 Business Days



Please use the shipping calculator under the "Shipping & Payment" page for estimate of quantity, time & rates to your destination.

* Business days exclude holidays & weekends

* Please allow 1 day for all items to get drop off from our storage warehouse to our office where we prepare orders shipment.

* Some smaller size items can be ship the same day if available at our office.

* Import duties, taxes and charges (typically collected upon delivery or pickup) are the buyer's responsibility and are not included in the item price or shipping charges. Please check with your country's customs office prior to bidding/buying to determine what these additional costs will be. Please also note that there might be some delay in transportation due to customs clearance in your country.



RETURN ADDRESS:
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BIZSHO
2423 Wilbur St
Oakland, CA 94602


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Last Updated: 26 Feb 2013 01:59:42 PST home  |  about  |  terms  |  contact
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